Launceston 14 and 15 April

The Accreditation Agency's annual Better Practice Tasmania conference was help in Launceston on 14-15 April. This gave you the opportunity to interact with speakers and debate topics that challenge thinking and provide practical information about better practice to improve resident care.

Our Better Practice conference included high profile presenters such as Dr Harry Cooper and Peter Russell-Clarke; leading academics Professor Rhonda Nay, Associate Professor Rosalie Hudson, Adjunct Professor Sally Garratt and Associate Professor Tom Ross, and industry leaders including Presbyterian Homes CEO Robin Philps, Masonic Homes CEO Doug Strain, and DutchCare’s Petra Neeleman.

Better Practice underpins our commitment to promoting high quality care and topics include underpinning philosophies of care, decision-making for end of life care and palliative care, improving mental health in residents, innovative approaches to dementia and improving the physical health of residents. For full topic details for each session to help you choose the sessions that suit your needs click speaker and session information

Speaker presentations are now available

This year we are also continuing to promote evidence-based practice. The conference will feature speakers who have been involved in Encouraging Best Practice in Aged Care (EBPAC) projects who can share their experience of implementing best practice guidelines.

Event enquiries
For event enquiries please contact the Better Practice team:
Education Division
PO Box 773
Parramatta  NSW  2124
Tel:         1800 728 589
Fax:         (02) 9687 0412

If you would like to be added to our mailing list for this or any of our events, please click here and complete the online expression of interest form.

Please see below for further event details:

The main topics addressed in the plenary sessions are:

  • Quality through the eyes of the resident: balancing risks, rights and responsibilities
  • Integrating quality improvement across the organisation including, management systems, clinical, resident interaction, environmental factors and resident safety
  • Nourishing the heart of residents through food
  • Balancing the health, safety and rights of residents with a duty of care to provide safe practices
  • Relationships, resilience and resistance: creating community in residential aged care
  • We can’t ask them, they have dementia
  • What I would like from an aged care home?
  • If it is to be it's up to....WHO?!!!!

Conference topics addressed in the concurrent sessions are:

  • Behaviour management - EBPAC project - Encouraging Better Practice in Aged Care
  • Underpinning philosophies of care
  • Palliative Care - EBPAC project - Encouraging Better Practice in Aged Care
  • Improving mental health in residents
  • Improving the physical health of residents
  • Innovative approaches to dementia
  • Decision-making for end of life care and palliative care
  • Breaking down the walls – activities with the wider community

Mercure Hotel
3 Earl Street
Launceston Tas 7250
Tel:    (03) 6333 9999 (accommodation)


Mercure Launceston is conveniently located in the city centre, just a 15 minute drive from the airport and a short walk from the main shopping area. Mercure Launceston is located close to several Launceston attractions, such as the James Boag Brewery, Launceston Seaport, Penny Royal World and Cataract Gorge.

Special accommodation rates have been negotiated for delegates at the Mercure Hotel. The standard room rate is $110.00 per room per night including breakfast for one guest in the hotel restaurant.

Participants should book accommodation directly with the hotel by phoning
(03) 6333 9999 and quoting ‘Better Practice 2011’ as the booking reference.

It is recommended that you contact the venue either direct or through your local travel agent, or you may wish to use one of the following websites to source other venues:

Valet parking and private parking are available on-site subject to availability and charges are applicable.  For hotel guests please see the hotel Reception for the discounted Car Park Fee of $4 per car per day.

Access for people with disabilities
Please contact the Events team to ensure any requirements can be met before registering.

The event organisers recognise that some delegates may have special dietary needs. Please advise either via the registration form or in writing if you would like us to make alternative arrangements on your behalf.

Please Note: Dietary requirements received less than 72 hours prior to the event cannot be guaranteed. Kosher meals may be available, however please note this may be at an additional cost.

Registration inclusions

  • entry to event sessions for the nominated day/s
  • morning tea, lunch and afternoon tea
  • event satchel
  • networking function
  • access to an online speaker presentation area on our website (link will be emailed to all delegates in attendance after the event)

The Aged Care Standards and Accreditation Agency Ltd does not accept responsibility for personal accidents, injuries, theft and/or damage to the property of participants. Travel insurance is recommended for travel within Australia.

Registration desk details
Registration for the event will be available in the Ballroom foyer from 8am each day.

Separate registrations
Each person must be separately registered for one or both days, no shared registrations are permitted.

All information is correct at time of printing. We reserve the right to change speakers, topics and/or times due to unforeseen circumstances. The views of speakers presenting at the Better Practice event do not necessarily reflect those of the Agency.

General information
All correspondence regarding your registration will be sent via email or post once your registration form has been received and processed. If you register and do not receive a confirmation either by email or post within seven working days please contact the Better Practice events team.