Accreditation overview


This QUEST session will help you better understand the accreditation process, the Accreditation Standards and what we mean by continuous improvement.

Learning outcomes

This QUEST session will help you better understand:

  • the responsibilities of approved providers
  • continuous improvement
  • the accreditation process and relevant legislation
  • the Accreditation Standards and their related expected outcomes
  • the assessment process and the different types of assessments conducted by the Accreditation Agency.

Target group

This QUEST session is primarily designed for:

  • Direct care staff
  • Cleaning staff
  • Laundry staff
  • Catering staff
  • Maintenance staff
  • Enrolled and Registered Nurses.

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