Contact us
General enquiries and comments
Call 1800 288 025, or complete the contact form below.
Complaints
If you wish to lodge a complaint, you can contact your local State office, or send us your complaint via email at complaints@accreditation.org.au
Employment enquiries
Lodge your application at careers@accreditation.org.au
Education
For details about courses in assessment, Better Practice events, education seminars, self directed learning packages, QUEST and educators conference, call 1800 728 589.
Media enquiries
Chris Falvey, General Manager Corporate Affairs and Human Resources
(02) 8831 1088, mobile 0419 016 079
Maria Theoharous, Senior Corporate Affairs Officer
(02) 8831 1016
State and Divisional offices
Divisional offices
Level 9, 111 Phillip Street
Parramatta NSW 2150
PO Box 773
Parramatta NSW 2124
Tel: (02) 9633 1711
Fax: (02) 9633 2422
Email: national@accreditation.org.au
New South Wales and Australian Capital Territory office
Level 9, 111 Phillip Street
Parramatta NSW 2150
PO Box 674
Parramatta NSW 2124
1800 288 025
Tel: (02) 9633 2099
Fax: (02) 9687 0415
Email: nsw_act@accreditation.org.au
Victoria and Tasmania office
Level 5
991 Whitehorse Road
Box Hill VIC 3128
PO Box 398
Box Hill VIC 3128
1800 288 025
Tel: (03) 9897 4322
Fax: (03) 9898 7577
Email: vic_tas@accreditation.org.au
Tasmania (branch office)
Level 3, 18 Elizabeth Street
Hobart Tas 7000
GPO Box 313
Hobart TAS 7001
1800 288 025
Tel: (03) 6224 6482
Fax: (03) 6223 2410
Email: vic_tas@accreditation.org.au
South Australia and Northern Territory office
Level 5, 26 Flinders Street
Adelaide SA 5000
GPO Box 620
Adelaide SA 5001
1800 288 025
Tel: (08) 8217 6000
Fax: (08) 8212 8544
Email: sa_nt@accreditation.org.au
Queensland office
The Terrace Office Park
Level 2, South Tower
527 Gregory Terrace
Bowen Hills QLD 4006
PO Box 1032
Spring Hill QLD 4004
1800 288 025
Tel: (07) 3852 3100
Fax: (07) 3852 3011
Email: queensland@accreditation.org.au
Western Australia office
Haines Norton Building
The Garden Office Park
355 Scarborough Beach Road
Osborne Park WA 6017
PO Box 718
Osborne Park WA 6916
1800 288 025
Tel: (08) 9201 1344
Fax: (08) 9201 1355
Email: wa@accreditation.org.au
Complaints about a home
The Aged Care Standards and Accreditation Agency Ltd does not investigate specific complaints about residential aged care homes. Complaints about homes can be directed to the Complaints Investigation Scheme. Complaints about a home
