Contact us

General enquiries and comments

Call 1800 288 025; or call one of our offices; or complete the contact form below for any general enquiries.

Your Details

State offices and Divisional office

Call 1800 288 025 to speak to someone at your local office.

Sydney office
Level 9, 111 Phillip Street
Parramatta NSW 2150
PO Box 674
Parramatta NSW 2124
Call: (02) 9633 2099
Email: nsw_act@accreditation.org.au

Melbourne office
Level 5, 991 Whitehorse Road
Box Hill VIC 3128
PO Box 398
Box Hill VIC 3128
Call: (03) 9897 4322
Email: vic_tas@accreditation.org.au

Adelaide office
Level 5, 26 Flinders Street
Adelaide SA 5000
GPO Box 620
Adelaide SA 5001
Call: (08) 8217 6000
Email: sa_nt@accreditation.org.au

Brisbane office
The Terrace Office Park
Level 2, South Tower, 527 Gregory Terrace
Bowen Hills QLD 4006
PO Box 1032
Spring Hill QLD 4004
Call: (07) 3852 3100
Email: queensland@accreditation.org.au

Perth office
Building B, The Garden Office Park, 355 Scarborough Beach Road
Osborne Park WA 6017
PO Box 718
Osborne Park WA 6916
Call: (08) 9201 1344
Email: wa@accreditation.org.au

Divisional office
Level 9, 111 Phillip Street
Parramatta NSW 2150
PO Box 773
Parramatta NSW 2124
Call: (02) 9633.1711
Email: national@accreditation.org.au

Complaints about a home
Complaints about a home should be directed to the Aged Care Complaints Scheme. Complaints about a home

Complaints
If you wish to lodge a complaint about our work, you can contact your local State office, or send us your complaint via email at complaints@accreditation.org.au

You can lodge your complaint about us with the Aged Care Commissioner.

Employment enquiries
Lodge your application at careers@accreditation.org.au

Media enquiries
Maria Theoharous, Senior Corporate Affairs Officer
(02) 8831 1016              mobile 041 941 6767