Assessor handbooks and resources
Accreditation Agency tools
We have produced various tools that support accreditation. We have also produced a range of helpful resources that can be used in your home......
This page includes tools and resources that you can download and use:
- Assessment modules
- Assessor handbook
- Report writing handbook
- Entry and exit meeting agenda
- Results and processes guide
- Style guide for assessors
- Pocket guide
- Noticeboard poster - unannounced visits
What are the Assessment modules?
Assessment modules are an adjunct to the Results and processes guide. They are a tool to assist assessors to focus on the key systems and processes of homes that ensure the provision of quality care and services for residents. They too can be used by the homes to assess their own systems.
STOP! This document is a large document and may take some time to download. Click here to obtain an order form (330kb) to purchase a professionally printed and bound copy.
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What is the Assessor handbook?
The Assessor handbook provides information to assessors and homes on our audit methodology. It includes information on the context and objectives of assessments, principles underlying assessment activity, methodologies and techniques to be applied in assessing and guidelines for reaching conclusions and recommendations from assessments.
STOP! This document is a large document and may take some time to download. Click here to obtain an order form (330kb) to purchase a professionally printed and bound copy.
What is the Report writing handbook?
The Report writing handbook has been developed to guide assessors in writing reports for the Aged Care Standards and Accreditation Agency Ltd (the Accreditation Agency).
The handbook covers requirements for different types of Accreditation Agency reports. It is intended to be read in conjunction with the Assessor handbook, Results and processes guide, Assessment modules and Style guide for assessors. These can be accessed from this webpage.
The handbook has improved readability and will provide a definitive guide that is portable, simple to use and is a central reference for all things related to report writing.
STOP! This document is a large document and may take some time to download. Click here to obtain an order form (330kb) to purchase a professionally printed and bound copy.
What are the Entry and exit meeting agenda?
The Entry and exit meeting agenda are used as guides during all entry and exit meetings. More detailed information is in the Assessor handbook.
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What is the Results and processes guide?
The Results and processes guide is used to assist assessors and residential aged care homes in identifying and considering results and processes for expected outcomes in order to assess compliance with the Accreditation Standards.
STOP! This document is a large document and may take some time to download. Click here to obtain an order form (330kb) to purchase a professionally printed and bound copy.
There is also a Results and processes app you can download on iTunes and Google Play!
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What is the Style guide for assessors?
The Style guide for assessors provides information on our standardised approach to compiling documents. This ensures reports and other documents are written and presented in a consistent manner, and language makes sense to the public. Click here to download your copy or obtain a copy by contacting your local Accreditation Agency office.
Pocket guide
The Pocket guide to the Accreditation Standards is designed to serve as a convenient and accessible prompt relating to the 44 expected outcomes. This guide lists each expected outcome as it is written in the legislation, followed by a summary from the Results and processes guide. The summary identifies the 'focus' of the outcome and the practical 'results' to look for in relation to each expected outcome.
Copies of the Pocket guide to the Accreditation Standards are available from us for $10 each.
Please send the order form (330kb) with a cheque, money order or credit card details.
Noticeboard poster
The unannounced noticeboard poster is provided at all unannouced visits to inform residents of the visit. Notice board poster for unannounced visits (136kb)

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