Assessor 07 Conference

The Assessor 07 Conference was held on 1 and 2 May for all internal assessors.  The conference goals were:

• to ensure we have a common and consistent approach to assessment
• to broaden the assessor perspective on accreditation.

The program and participant packs ensured the goals were met which was reflected in conference feedback.  The participant packs included assessment resources such as the latest editions of the Audit Handbook, Results and Processes Guide and Assessment Modules as well as the new workbooks and standardised name badges.

All presentations are now available.  These are:

• Quality assurance in aged care: how does Australia compare to international practice? - Dr Anna Howe, PhD, Consultant gerontologist
• Effective onsite relationship management - Chris Falvey, General Manager Corporate Affairs
• Effective onsite relationship management: an approved provider's perspective - Doug Strain, Chief Executive Officer, Masonic Homes Inc; and Director of the Aged Care Standards and Accreditation Agency Ltd
• Managing relationships with approved providers - Peter Condliffe, Consultant mediator and facilitator; and barrister
• Childcare quality assurance - Jan MacFarlane, National Childcare Accreditation Council
• Effective onsite relationship management: summary - Ann Wunsch, State Manager NSW/ACT
• Assessment reliability - Ross Bushrod, General Manager Operations
• Improving audit standards - Victoria Crawford, General Manager Accreditation
• Focus on clarity of assessments reports - Paul Richards, State Manager WA, Maureen Douglas-Holland, Assessment Manager Qld, and Tracey Clerke, Assessment Manager NSW/ACT
• Workbooks - Victoria Crawford, General Manager Accreditation
• Interdependence of expected outcomes - Angela Halsey, State Manager SA/NT
• Unannounced visits: international perspective - Mark Brandon, Chief Executive Officer
• Accreditation safety and quality - Professor Joseph Ibrahim PhD FRACP; and Director of the Aged Care Standards and Accreditation Agency Ltd
• Strategic continuous improvement - Dr Cathy Balding, Director of Qualityworks Pty Ltd
• Mentoring colleagues - Anne Ivanson, National Human Resources Manager and Lois Knox, Quality Assessor Vic/Tas
• A day in the life of an approved provider - Paul Cook, Chief Executive Officer, H.N. McLean Memorial Retirement Village
• IT in residential care - Louise Watters, Director Residential Care Services, Anglican Care
• Impact of environments on wellbeing and quality of care - David Edvardsson, ACEBAC, La Trobe University; and Umeå University, Sweden