Serious risk

What will happen if serious risk is identified during a visit?
We must inform the Department of Health and Ageing (DoHA) if we find evidence of serious risk to the health, safety or wellbeing of residents. The department may decide to impose sanctions on the home. We also visit the home daily to monitor its progress with improvements until the serious risk is removed.

If serious risk is identified during a re-accreditation site audit the home will not be accredited until the serious risk is resolved and the home can satisfy us that:

  • the home is safe for residents; and
  • any failure to meet the Accreditation Standards will be rectified in an acceptable timeframe; and
  • the home has the capability to, and will, undertake continuous improvement.

If serious risk is identified during a review audit the home may have its accreditation revoked or its accreditation period varied.

If serious risk is identified during an assessment contact a review audit is usually conducted.

How are residents involved?
Homes are encouraged to inform residents and their representatives when serious risk has been identified. This may involve the home providing information on the Accreditation Agency’s responsibility for monitoring improvements, and how the home is going about resolving the issues.

Reports on Homes

Use the search below to find the most recent accreditation reports on homes.

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© 2011 Aged Care Standards and Accreditation Agency Ltd.