Assessment modules

What are assessment modules?

As part of the our program of unannounced visits, we have developed a set of assessment modules to ensure a broad review of each home’s care for residents. These are used at unannounced assessment contacts, and may also be used at announced visits.

This thematic approach to assessment has been developed specifically to identify weaknesses in systems, in order to identify any issues of concern regarding the delivery of care and services to residents and to assist homes to improve their performance against the Accreditation Standards.

An unannounced visit may include assessment using an assessment module, or a combination of modules, and consider information from previous visits. The visit may also include assessment against specific expected outcomes.

What is included in the modules?
Assessment modules are an adjunct to the Results and processes guide(583kb) used by assessors when monitoring the homes’ performance against the Accreditation Standards. They are a tool to assist assessors to focus on the key systems and processes of the homes which ensure quality care and services are provided for residents. Each module links to a broad range of expected outcomes of the Accreditation Standards and, collectively, the assessment modules cover all of the Accreditation Standards.

Resources such as the Assessor handbook(2.97mb) and the Results and processes guide(583kb) continue to be used by assessment teams.

What happens if the team identifies failure to meet the Accreditation Standards?
When an assessment team identifies a number of expected outcomes not being met during an assessment contact, the team leader contacts the local assessment manager or state manager who will determine whether:

  • the team should spend more time on site to assess other areas of the home's care for residents; or
  • we should schedule a full review audit against all 44 expected outcomes using the information gained from the unannounced visit.

How can I access the assessment modules?
There are 11 assessment modules.  These modules are only available for download.

Module number

Current modules

Previous module title

2

Incident management(336kb)
Comments and complaints placed in Assessment module 9: Improvements and feedback.

Incident management

3

Care assessment, planning and actioning(218kb)
Information relating to lifestyle in Assessment module 10: Supporting independent lifestyle.

Care assessment, planning and actioning

4

Medication administration and management(218kb)
No major changes.

Medication administration and management

5

Infection and hygiene management(218kb)
No major changes.

Infection and hygiene management

6

Environment and safety management(218kb)
Change of title. Information consolidated from modules 1, 6 and 14 – includes inventory and supplies.

Environmental safety and hazard control

7

Nutrition, hydration, oral and dental care(215kb)
No major changes

Nutrition, hydration, oral and dental care

8

Staffing management systems(215kb)
Reduced information.

Staffing management systems

9

Improvements and feedback(218kb)
Change of title. Added continuous improvement.

Complaints, comments and suggestions

10

Supporting independent lifestyle and preferences(218kb)
Reduced information.

Supporting independent lifestyle and preferences

12

Pain management and palliative care(214kb)
No major changes.

Pain management and palliative care

13

Resident satisfaction(214kb)
Change of title. Redesigned to support direction from resident enquiries.

Resident interviews

Superseded (no longer available)

 
  • Module 1    
  • Module 11   
  • Module 14
  • Module 1. Resident security, safety and rights.
  • Module 11. Improvements and monitoring.
  • Module 14. Staff management, supply and maintenance systems.

 

Updated compilation with 11 assessment module(584kb).