 | Mark Brandon, Chief Executive Officer- Chief Executive Officer from November 2002
- Formerly conducted consultancy business relating to change management, IT strategy and business planning
- Former National Operations Manager with Medibank Private
- Former Senior Executive with the Health Insurance Commission
- Associate Fellow of Australian College of Health Service Executives
- Member Australian Institute of Company Directors
- Board Member of the Australian Centre for Evidence Based Aged Care
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 | Ross Bushrod, General Manager Operations- Formerly State Manager, NSW/ACT
- Former Director, Industry Planning and Quality Assurance with the NSW Department of Training and Education Co-ordination (1996-98)
- Former Director, Vocational Training Services with the Department of Industrial Relations, Employment, Training and Further Education (1990-96)
- Former Chief Executive Officer, Building and Construction Industry Long Service Payments Corporation
- Former Director, Planning and Research, Department of Industrial Relations
- MBA and Bachelor of Commerce (Applied Psychology)
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 | Victoria Crawford, General Manager Accreditation- Former State Manager, NSW/ACT since May 2005
- Formerly held senior management positions within the Agency since 1998
- Former roles in NSW Government Departments including Manager Quality Endorsement NSW Department of Education and Training, Manager Best Practice and Quality Assurance NSW Department of Training and Education Coordination, and Manager Quality Unit TAFE NSW
- Former Manager Technical Communication in a training and documentation development company.
- Bachelor of Arts and graduate qualifications in education, editing and publishing and quality management
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 | Chris Falvey, General Manager Corporate Affairs and Human Resources- Previously conducted strategic advisory services consultancy providing advice on reputation management, crisis management and stakeholder programs
- Former Director Corporate Affairs, Sydney Airport Corporation Ltd
- Former Manager Government and Industry Relations Ansett Australia
- Former Chief of Staff to Federal Transport and Regional Services Minister
- Background in journalism and corporate affairs
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 | Elizabeth Pringle, General Manager, Education- Former Learning and Development Manager with the Aged and Community Services Association of NSW and ACT (ACS)
- Formerly consulted in education and training in a range of industries
- Managed the Macquarie Business Training Centre (1992-95)
- MBA, Bachelor in Adult Education (Human Resource Development) and a Masters in Adult Education (Post Compulsory and Vocational Education and Training)
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 | Rex Shaw, Chief Financial Officer and Company Secretary- Formerly Agency's Finance Manager
- Nine years at Commonwealth Bank of Australia in various management roles
- Finance and accounting consultancy roles to a wide range of businesses
- Financial Controller in a number of medium sized companies
- Former Professional Development Manager, Audit Manager and other roles over nine years at KPMG Peat Marwick
- Chartered Accountant, MBA and Bachelor of Commerce
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 | Paul Voulas, Chief Information Officer- Formerly Chief Information Officer Asia Pacific at Novell
- Former Enterprise Architect Asia Pacific and Technical Services Manager at Novell
- More that 20 years IT management experience in IT, finance and manufacturing environments for national and global entities including Zurich Insurance and Toyota
- Bachelor of Arts, Business Systems Analyst and Design
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