Make a comment complaint or query online

Home: The Agency: Make a comment complaint or query online

You can make a comment or complaint about:

the Agency's procedures, policies or systems
the conduct or behaviour of staff or people acting on the Agency's behalf.

Concerns about an aged care home should be directed to the Complaints Resolution Scheme on 1800 550 552. Click here to go the Department of Health and Ageing's website, for more information on the Complaints Resolution Scheme or to make a complaint online.

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