Continuous improvement

Included here is an introductory package which defines continuous improvement and outlines the links between continuous improvement, self-assessment and accreditation. The package includes the principles of continuous improvement and a step-by-step approach to conducting continuous improvement activities. Information is provided to assist in developing a plan for continuous improvement, using the results of self-assessment. It also includes case study activities and practical exercises. The Agency recommends that the education package on self-assessment be completed before you begin this package.


Click here to download package 

Click here to download PowerPoint slides

(To save a copy of the package, right click the mouse and select 'save target as').

Feedback
The Agency welcomes your feedback on the education packages as it provides us with the opportunity to improve our service. At the end of each education package, you will find an evaluation form. Once you have completed the package, the Agency would appreciate you taking the time to complete the evaluation form and sending it in to us. Please complete just one form per home and don't forget to complete all three pages.

Evaluation forms should be sent to the national office of the Agency, marked 'Attention - Education Officer'.

You can either post or fax your forms to: 

The Aged Care Standards and Accreditation Agency Ltd
PO Box 773
Parramatta NSW 2124
Facsimile: (02) 9633 2422

For further enquires, please phone the national office on (02) 9633 1711.

Thank you. Your feedback is appreciated.